Question 1

What is the cancellation policy?

Accepted Answer

Free Cancellation: Cancellations made at least 24 hours prior to the scheduled appointment time will incur no fee.
Late Cancellation (24 to 2 Hours Before Start Time): A $50 fee will apply.
Last-Minute Cancellation (Within 2 Hours of Start Time): A $145 fee will apply.
Please note: Massage services are non-refundable.

Question 2

Is the massage refundable?

Accepted Answer

Massage services, gift cards, and memberships are non-refundable. Upon booking the cancellation policy is implemented.

Question 3

What payments are accepted?

Accepted Answer

Venmo, Cash App, Apple Pay, Zelle, Credit & Debit Card + Tax,
Cash in the exact amount

Question 4

What areas do you service? Is there a driving fee?

Accepted Answer

Most of Los Angeles, please see the below map. 
Santa Clarita (North)
Malibu (West)
Pasadena and Alhambra (East)
Marina Del Rey (South)
Most of Los Angeles in between

Driving Fee: Each service includes 2 hours of round trip driving free. Additional distances include a charge of $40 per hour.

Parking Fee: In the event you live in an area where there is no street parking available, parking lots are to be reimbursed at check out.

Driving to adjacent cities such as Palmdale, San Diego, Las Vegas for a driving fee. Contact for quote. ​​​​

Question 5

What do I need to prepare?

Accepted Answer

Prepare a space large enough for the massage table.

Question 6

Can I book you for an event?

Accepted Answer

Yes please email Kriya@intothemuscles.com
Chair massage is available.

Question 7

Can my therapist be silent?

Accepted Answer

Minimal communication is required to avoid injury of the muscle tissue.

Question 8

I like my pressure really deep, can you do that?

Accepted Answer

Pressure is applied with meaningful intent, productive to the goal of reducing pain. Different angles are used which may feel like certain areas are deeper than others.

Question 9

Do you offer couples massage?

Accepted Answer

Back to back services are possible schedule permitting.
A second therapist can be provided, however not on short notice.

Frequently asked questions